Terms & Conditions

Effective Date: 25 July 2026

Welcome to ONE CLICK MALDIVES PVT LTD ("One Click Maldives", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please do not use our website.

1. About One Click Maldives

ONE CLICK MALDIVES PVT LTD is a Maldivian company engaged in the wholesale, retail, and online distribution of food, beverages, dairy products, and related consumer goods throughout the Maldives.

Our website provides product information, online ordering, quotation requests, and customer support services.

2. Eligibility

By using this website, you confirm that you:

Are legally capable of entering into a binding agreement.
Provide accurate and complete information.
Will use this website only for lawful purposes.

Businesses placing orders represent that they have authority to purchase on behalf of their organization.

3. Product Information

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

Product packaging may change without prior notice.
Images are for illustration purposes and may differ slightly from the actual product.
Product availability is subject to stock.
Specifications may change by the manufacturer.

We reserve the right to correct any errors or inaccuracies at any time.

4. Pricing

Unless otherwise stated:

Prices displayed are in Maldivian Rufiyaa (MVR).
Prices may be changed without prior notice.
Promotional prices are available only during the stated promotion period.
Wholesale pricing may require customer approval or account verification.

Quoted prices remain valid only for the period specified in the quotation.

5. Orders

Submitting an order does not automatically constitute acceptance.

An order becomes confirmed only after:

Stock availability is verified.
Payment requirements are satisfied (where applicable).
Order confirmation has been issued by One Click Maldives.

We reserve the right to refuse or cancel any order due to:

Pricing errors
Product availability
Payment issues
Suspected fraud
Abuse of our services
Any other legitimate business reason

6. Payment Terms

Payment options may include:

Bank Transfer
Online Payment
Approved Credit Accounts
Other payment methods offered during checkout

Unless a written credit agreement exists:

Orders are processed only after payment has been received.

Business customers with approved credit facilities must comply with the agreed payment terms.

Late payments may result in:

Suspension of future orders
Withdrawal of credit facilities
Collection of outstanding balances through lawful means

7. Delivery

Delivery availability depends on location.

Delivery times provided are estimates only and may be affected by:

Weather conditions
Public holidays
Transport delays
Import delays
Circumstances beyond our reasonable control

Risk transfers to the customer upon delivery and acceptance of the goods.

Customers should inspect products immediately upon delivery.

8. Product Availability

Stock availability changes frequently.

Items displayed on the website may occasionally become unavailable before an order is processed.

If a product becomes unavailable, we may:

Contact you regarding alternatives
Partially fulfill the order
Cancel unavailable items
Refund payments where applicable

9. Returns & Refunds

Returns are accepted only in accordance with our Return Policy.

Customers should report:

Damaged products
Incorrect items
Missing items

within a reasonable period after delivery.

Products may not be eligible for return if:

Opened or used
Damaged after delivery
Improperly stored by the customer
Returned without original packaging where applicable

Perishable products may have additional return restrictions.

Approved refunds will be processed using the original payment method whenever reasonably possible.

10. Wholesale Customers

Wholesale prices, credit facilities, promotions, and special offers are available only to approved business customers.

One Click Maldives reserves the right to:

Approve or decline wholesale applications
Modify wholesale pricing
Adjust credit limits
Suspend wholesale accounts when necessary

11. Intellectual Property

All website content, including but not limited to:

Logos
Trademarks
Product listings
Images
Graphics
Documents
Website design
Text

is owned by or licensed to One Click Maldives and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Acceptable Website Use

You agree not to:

Attempt unauthorized access to our systems.
Interfere with website operation.
Upload malicious software.
Submit false information.
Use the website for unlawful purposes.
Copy or scrape website content without permission.

Violation may result in suspension of access and legal action where appropriate.

13. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience only.

One Click Maldives is not responsible for the content, security, privacy practices, or services provided by third-party websites.

14. Limitation of Liability

To the maximum extent permitted by applicable law, One Click Maldives shall not be liable for:

Indirect losses
Consequential damages
Business interruption
Loss of profits
Loss of data
Delays beyond our reasonable control

Our total liability relating to any order shall not exceed the amount paid for the affected products, except where liability cannot legally be excluded.

Nothing in these Terms excludes liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

15. Force Majeure

One Click Maldives shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to: